Returns & Exchanges
At The Vitamin Shop, we want you to love your new look; however, if your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery. All returned apparel must be unworn, unwashed, and include original tags to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned fashion pieces, your refund will be processed to your original payment method within 5-7 business days.